4 Tantalizing Telephone Dialogue Exercises for Business English

Telephoning and messaging communication skills in businesses and offices are perhaps more important than ever before. There are many common expressions that students can learn to help them gain telephoning skills fluency .

1 Elementary telephone expressions (with answers)

This is a fun introductory exercise for English language learners that helps them become familiar with telephoning expressions and vocabulary.

Common telephone expressions (PDF)

(see the video on YouTube)

2 Making an appointment telephone conversation (with answers)

This is a dialogue or role play exercise for students s to practice creating complete telephone conversations . Students use the cues in the boxes to write appropriate conversations.

Making an appointment dialogue and conversation exercises.

Making an appointment telephone conversation (PDF)

(see the video on YouTube)

2 Requests & talking on the phone (with answers)

This is a telephoning exercise for English language learners to practice using elementary language necessary for simple telephone calls. Students complete the speech bubbles with appropriate language and expressions.

Elementary language exercise for talking on the telephone.

Telephoning and requests (PDF)

Business English Speaking Skill Worksheets

(including more telephoning exercises)

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3 Business socializing, requests and talking on the phone (with answers)

Another telephoning exercise for English language learners to practice using elementary language necessary for business socializing and making phone calls. Students complete the speech bubbles with appropriate language and expressions.