10 Hotel Listening, Speaking and Vocabulary Exercises and Worksheets

The tourism industry including hotels, travel services, airlines and airports and related services have a lot of specific terminology. This essential vocabulary can be taught with the help of listening activities, pictures of items, equipment, locations commonly encountered  these working environments. . Role plays and speaking activities can help practice common conversational interactions and prepare students for internships or jobs in the tourism and hospitality fields.

1 Common phrasal verbs for hotels

This is an exercise helping students become familiar with the use of phrasal verbs in hotels. Phrasal verbs are commonly used in everyday English conversations in the hospitality industry. Learning these expressions allows hotel staff to communicate effectively with other staff and guests, understand instructions, and handle various situations that may arise.

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2 Vacation and travel

In this conversation, one woman asks her friend about the resort she stayed at on her vacation.

(download PDF)

(see the YouTube video)

3 Hotel reception or front desk sentence starters

This is an elementary exercise introducing or reviewing basic hotel reception/front desk conversational language.

(download PDF)

4 Hotel reception counter conversation listening activity and conversation worksheet (with audio and  answers) worksheet

       This is a hotel reception counter conversation  exercise  introducing and exploring hotel language and vocabulary. Students try to complete the conversation.  Then they can listen to the conversation and check their answers.   

Hotel reception listening and conversation (PDF)

(see the YouTube video)

5 “At the hotel” listening and vocabulary worksheet (with audio and answers)

       This is an  English  language listening/speaking activity  introducing and exploring hotel language and vocabulary. First, students listen to the audio and match the items to the pictures.  Then, students try to match the vocabulary with the appropriate pictures.   Or!! It can be done the other way around.

At the hotel (PDF)

(At the hotel Youtube video)

6 Asking for information: travel dialogues worksheet (with audio and answers)

This is an English listening/speaking activity. Students try to complete the short dialogues using the speech bubbles. Then they listen to the audio and compare answers.

Asking for information travel dialogues(PDF)

(see the Youtube video of this exercise)

7 Writing a  conversation: booking a hotel picture dialogue and listening activity

  This is an ESL listening/speaking and writing lesson  for practicing basic language for booking a room in a hotel. Students look at the pictures and write an appropriate conversation for booking a room. The they can listen to the audio and compare their answers.  

Hotel booking dialogue practice (PDF)

Related Resources:

ESL Listening Activities Guide

5 Complaints and Annoyances Speaking and Language Exercises

6 ESL Exercises and Worksheets for Talking about Cities

7 Terrific Transportation, Traveling and Getting Around Language Exercises

8 Excellent ESL Teaching Exercises for Houses and Housing

 

8 Essential hotel vocabulary worksheet

This is an English language exercise introducing and exploring the language and vocabulary of hotels. Students try to match the vocabulary with the appropriate pictures.

The picture sheet can be used in various ways. The teacher can randomly dictate the words from the second page, using sentences to give context and the students label the pictures with the appropriate vocabulary. Or the vocabulary can be scrambled on the board or on a sheet (see PDF page 3).

Essential hotel vocabulary (PDF)

Related Resources for the Hospitality Industry

Tourism home

10 Food, Eating and Restaurant Vocabulary and Speaking Exercises

7 Kitchen and Cooking Vocabulary and Expressions 

5  Airport and Airline Vocabulary and Language Skills Exercises with Answers

5 Intercultural Communication Language Exercises and Worksheets

5 Cool Advertising & Branding Vocabulary & Language Exercises

 

9 Asking for information: hotel dialogues worksheet

This is an English language exercise introducing and exploring short  hotel conversational exchanges, usually involving guests asking for information. Students try to complete the dialogues with their own ideas.

Asking for information: hotel dialogues (PDF)

 

10 Telephone conversation: reservation & confirmation

  This is an ESL  speaking and writing lesson  for practicing basic language for hotel telephone reservations. The students fill in the boxes with the appropriate conversational language

Hotel telephone reservation dialogue (PDF)

 

11 “At the hotel” vocabulary worksheet

     This is an  English  language  exercise  introducing and exploring the language and vocabulary of  staying in hotels. Students try to match the vocabulary with the appropriate pictures.  This can be followed up by a speaking activity in which students have to explain what is happening in each of  the pictures.  

At the hotel 2 (PDF)

Other resources

Sentence starters

Import export and supply chain exercises

Writing Topic sentences

Daily routines, schedules and other present simple listening speaking activities

Comparative adjectives

Pronunciation exercises