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20 Brilliant Business English Speaking and Listening Skills Worksheets
Business English listening/speaking skills exercises can include:
basic socializing activities
telephoning practice
common office exchanges
short role plays with colleagues, customers and clients
practice asking, requesting and providing information
1 The Intern
This is a reading/listening comprehension exercise about a day in the life of an intern and contrasts it with university life. Students need to watch the video and then complete the sentences with the the vocabulary they hear. The pictures match the chronological order of the video.
(download listening/speaking PDF)
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2 Financial crisis vocabulary
These days, you hear and see words such as “inflation” and “bear market” everywhere. So this is a lesson about financial crisis vocabulary.
3 Business skills
It’s easy for students to talk about business skills as it relates to their personal preferences and abilities. Students can listen to the audio or watch the video and complete the worksheet. The video adds more images illustrating the vocabulary related to this topic. The speaking section can also be expanded to include all the skills shown in the pictures.
4 Calling to Complain (gap fill and answers)
This is a “calling to complain”telephoning language exercise to help English language learners practice expressions and phrases used in everyday phone conversations. Students can try and complete the dialogues and then listen to the audio to check/compare their answers.
(Calling to complain YouTube video)
5 Create a conversation: starting a business
This is a listening/speaking lesson about starting a business. This is a surefire topic for classroom discussion and dialogues. Use the worksheet below to brainstorm ideas about starting a business. Then get students to listen to the dialogues and try to complete the gap fill worksheet. Finally, students write a conversation using their own ideas.
6 Ideas for starting a business brainstorming
This is a good topic for business English students. And millennials in general are really sharp on the nuances of strategies for starting a business. Good fun!
Ideas for starting a business (PDF)
7 Asking for information : business English dialogues gap fill (with audio and answers)
Students need to be versatile and flexible when they speak English. This gap fill exercise provides a number of everyday conversations and situations . It challenges students to complete the short dialogues with the appropriate vocabulary. Or students can listen to the audio and complete the conversations.
Asking for information business English gap fill (PDF)
Related Resources:
9 import/export, logistics and supply chain exercises
4 online shopping and delivery services listening/speaking and vocabulary exercises
8 Business English vocabulary exercises
5 cool advertising & branding vocabulary & language exercises
8 describing graphs language exercises
5 intercultural body language, gestures and etiquette language exercises
8 Making requests exercise (with audio and answers)
This is a Business English ESL exercise to help students learn how to make polite requests in English. Students can try to complete the speech bubbles. Then they can listen to the audio and compare their answers. Or it can be used as a stand alone listening exercise.
Business English making requests (PDF)
9 Business problems and solutions (with audio and answers)
Problems and solutions exercises make for good speaking and discussion classes. Here, students match the problems to the pictures and give solutions in answer to the questions. as above, the solutions exercise could be expanded to include all the problems shown in the pictures.
Business problems and solutions (PDF)
10 Telephone conversation speaking and listening about a delivery (with audio and answers)
This is a telephoning exercise for English language learners to practice using the language necessary for making business phone calls. Students listen to the audio and complete the conversation. There are 2 worksheets One is easy and one is more difficult.
Telephone delivery conversation (PDF)
11 Office conversations (with audio and answers)
This is a business English ESL exercise to help students practice common office conversations. First, brainstorm ideas for the conversations. Then students can listen to to the audio and complete the speech bubbles.
12 Elementary business socializing (listening with answers)
This is an elementary business English ESL listening exercise exploring the language and vocabulary used to make short conversations in various business and social situations. Student listen and complete the short conversations for each situation. Then they can compare answers.
13 Business socializing and phoning (with answers and audio)
This is similar to the above but more general. It helps students become familiar with common office conversational exchanges.
Business socializing and telephoning (PDF)
14 The gig economy: good or bad?
This is a great contemporary topic for university students. There is no more contemporary business English topic then the “gig economy”. It’s an excellent discussion/debate topic.
15 Company activities: What do they do?
The words create, produce, develop, design, invent, build, sell, provide and manufacture are often used interchangeably to describe company activities. This activity focuses on these and related words and the subtle differences between their usage.
16 Problems and solutions: write a conversation
This is a more personalized and fun exercise in which students write a conversation talking about 2 problems in their lives.
Problems and solution conversation writing (PDF)
Related Resources
4 Working from Home exercises incl. parts of speech and vocabulary
Related Resources:
ESL Listening Activities Guide
8 Business English Vocabulary Exercises
10 Super Essential Academic Vocabulary Lessons
5 Kinds of Collocation and Phrasal Verb Exercises
10 Jobs and Careers Vocabulary and Speaking exercises
4 Money and Finance Worksheets
10 Computing and Internet Vocabulary and Speaking Activities
17 Talking about office problems
This is an elementary ESL speaking exercise for talking about problems in the office. First, students try to match the vocabulary at the bottom of the page to the pictures. They can then use that vocabulary to answer questions about the pictures.
Talking about office problems (PDF)
Related Resource:
4 Tantalizing Telephone Dialogue Exercises for Business English
5 Cracking Complaints and Annoyances Language and Speaking Exercises
18 Discussing business activities speaking lesson
This is an ESL speaking and writing lesson for talking about common business activities and tasks.. First, students match the expressions to the pictures. Then, they can have short conversations discussing the business activities they like and dislike.
Discussing business activities (PDF)
19 Team building
his is a business English ESL exercise exploring the language and vocabulary of team building. First, students match the vocabulary to the pictures. When it is clear they understand the words, they can write questions about team building. Finally, students can ask each other questions.
20 Elements of common work conversations (with answers)
This is an ESL exercise for teaching common English expressions in an office setting. Students match the words to the pictures and the sentences.
Elements of common work conversations (PDF)
Related Resources:
10 Role Play Speaking Activities
11 Classroom Debate and Discussion Language Activities
5 First Day of Class Activities
3 Great Icebreakers to Start a Class
8 Invitation and Request Dialogues for Everyday Scenarios
21 Business woman: what is she saying ? (with answers)
This is a business English ESL exercise introducing some common expressions and sentences. Students need to interpret the meanings of the woman’s gestures and match the vocabulary to the pictures.
Business woman: what is she saying (PDF)
22 Telephoning speaking skills
This is a telephoning language exercise for English language learners to practice the English expressions and phrases used in everyday phone calls.
Telephoning speaking skills (PDF)
Thanks for making this very useful teaching material available to all. Grateful me !
No worries. It’s great to get a good response.
What you do is EXCELLENT.
Thank you for being here for us!
Thank you for your comments ! Much appreciated !
Thank you for this awesome material. I’m sure my class will enjoy it.
This is relevant especially for esl teachers who are looking for business english materials
Thank you, this is a very useful collection!
Wonderful , amazing work , Thank you so much.
Hey! Thanks for the comments. Really appreciated! It’s been a long road to get some of this stuff done.
Thank You so help me!
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Thank you! These sheets are great!
Thank you so much, I appreciate your work!!! It’s so useful!
The article seems like a gift for those who want to know about business English. I am extremely impressed and motivated on the same. Keep writing!
It’s my pleasure! Great to get some feedback.
Special thanks @eslfliw.com.
Your free downloadable business English exercises have helped me a lot as an ESP instructor.
Thank you for making free and downloadable. It is a big help for my business English class. Grateful to @eslfliw.com.
Thanks again so much for the comments!!
Wow, so many useful resources that I was missing ! I especially like the listening activities.
Thank you so much
Hi,
Yes, I just posted a Business English collection on Substack:
https://eslflow.substack.com/
with 70 worksheets/53 audio files/ 22 videos downloadable as zip files.
Some of the downloads are free, but if you want access to the whole collection, you need to take out a paid subscription.