20 Brilliant Business English Speaking and Listening Skills Worksheets
Business English listening/speaking skills exercises can include:
basic socializing activities
common office exchanges
short role plays with colleagues, customers and clients
practice asking, requesting and providing information.
Updated 4th June 2021
1 Asking for information : business English dialogues gap fill (with audio and answers)
Students need to be versatile and flexible when they speak English. This gap fill exercise provides a number of everyday conversations and situations . It challenges students to complete the short dialogues with the appropriate vocabulary. Or students can listen to the audio and complete the conversations.
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2 Making requests exercise (with audio and answers)
This is a Business English ESL exercise to help students learn how to make polite requests in English. Students can try to complete the speech bubbles. Then they can listen to the audio and compare their answers. Or it can be used as a stand alone listening exercise.
3 Business problems and solutions (with audio and answers)
Problems and solutions exercises make for good speaking and discussion classes. Here, students match the problems to the pictures and give solutions in answer to the questions. as above, the solutions exercise could be expanded to include all the problems shown in the pictures.
5 Telephone conversation speaking and listening about a delivery (with audio and answers)
This is a telephoning exercise for English language learners to practice using the language necessary for making business phone calls. Students listen to the audio and complete the conversation. There are 2 worksheets One is easy and one is more difficult.
This is a business English ESL exercise to help students practice common office conversations. First, brainstorm ideas for the conversations. Then students can listen to to the audio and complete the speech bubbles.
7 Elementary business socializing (listening with answers)
This is an elementary business English ESL listening exercise exploring the language and vocabulary used to make short conversations in various business and social situations. Student listen and complete the short conversations for each situation. Then they can compare answers.
9 Office telephone conversation (gap fill and answers)
This is a telephoning language exercise to help English language learners practice expressions and phrases used in everyday phone conversations. Students can try and complete the dialogues and then listen to the audio to check/compare their answers.
The words create, produce, develop, design, invent, build, sell, provide and manufacture are often used interchangeably to describe company activities. This activity focuses on these and related words and the subtle differences between their usage.
It’s also pretty easy for students to talk about business skills as it relates to their personal preferences and abilities. The speaking section can also be expanded to include all the skills shown in the pictures.
This is an elementary ESL speaking exercise for talking about problems in the office. First, students try to match the vocabulary at the bottom of the page to the pictures. They can then use that vocabulary to answer questions about the pictures. Click on the image below or the link to download the printable PDF file.
This is an ESL speaking and writing lesson for talking about common business activities and tasks.. First, students match the expressions to the pictures. Then, they can have short conversations discussing the business activities they like and dislike.
17 Elements of common work conversations (with answers)
This is an ESL exercise for teaching common English expressions in an office setting. Students match the words to the pictures and the sentences. Click on the image below or the link at the right.to download the printable PDF file.
20 Pictures for short role plays in random business situations
This is an elementary business English ESL exercise exploring the language and vocabulary used to make short conversations in various workplace situations. Students use their imaginations to write short conversations for each situation.