This is an exercise to help Business English students write letters. The pictures depict common business problems and situations that might require the writing of a letter in response. Students look at the pictures and try to write sentences.
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2 Elements of letter writing (with answers)
This is an elementary exercise for “parts of a letter” vocabulary . Students match the vocabulary and parts of a formal letter.
10 Hotel Listening, Speaking and Vocabulary Exercises and Worksheets
28th July 2024
The hospitality industry is undergoing a digital transformation, revolutionizing how services are delivered and experienced. This shift is particularly evident in hotels, travel services, airlines, and airports, where new technologies are introducing specific terminology alongside traditional industry language. Essential vocabulary now spans both physical and digital aspects of hospitality, and can be taught through listening activities and pictures of modern equipment. Role plays and speaking activities have evolved to include scenarios with digital check-ins, mobile apps, and online customer interactions, preparing students for the tech-savvy nature of internships and jobs in today’s tourism and hospitality fields.
Online Check-in
Understanding online check-in procedures is crucial for convenience and efficiency in today’s fast-paced, digital world. These exercises focus on modern hotel check-in processes, reflecting the industry’s transition to digital services. The material helps students learn about technological advancements in the hospitality sector, such as mobile keys and online room selection. Ultimately, this prepares students for real-life travel scenarios in our increasingly tech-driven society.
Download PDF (Critical thinking language exercises)
Managing Online Reviews
Managing online reviews effectively is essential for maintaining a positive reputation in the digital age, particularly in the hospitality industry. These worksheets offer ESL students practical exercises on managing online reviews, covering aspects like monitoring, response strategies, and reputation management. Students learn to categorize review management techniques and distinguish between positive and negative strategies.
Download PDF (Critical thinking language exercises)
Common phrasal verbs for hotels
This is an exercise helping students become familiar with the use of phrasal verbs in hotels. Phrasal verbs are commonly used in everyday English conversations in the hospitality industry. Learning these expressions allows hotel staff to communicate effectively with other staff and guests, understand instructions, and handle various situations that may arise.
Subscribe to get full access to complete (not just extracts) lessons with picture/vocabulary exercises and answers from eslflow.com. Many lessons include and audio and video. There are no ads in the newsletter and you will receive high quality, and up-to-date teaching resources regularly. And, if you subscribe, you will get access to ideas for creating artificial intelligence prompts , that will enable you to create English language teaching materials quickly! In addition, you will get access to the complete sets of exercises, with a wider variety of exercises and activities. Also, if you take out a paid subscription, you can download large collections of PDF, audio and video materials in zip files.
“At the hotel” listening and vocabulary worksheet (with audio and answers)
This is an English language listening/speaking activity introducing and exploring hotel language and vocabulary. First, students listen to the audio and match the items to the pictures. Then, students try to match the vocabulary with the appropriate pictures. Or!! It can be done the other way around.
Hotel reception counter conversation listening activity and conversation worksheet (with audio and answers) worksheet
This is a hotel reception counter conversation exercise introducing and exploring hotel language and vocabulary. Students try to complete the conversation. Then they can listen to the conversation and check their answers.
Asking for information: travel dialogues worksheet (with audio and answers)
This is an English listening/speaking activity. Students try to complete the short dialogues using the speech bubbles. Then they listen to the audio and compare answers.
Writing a conversation: booking a hotel picture dialogue and listening activity
This is an ESL listening/speaking and writing lesson for practicing basic language for booking a room in a hotel. Students look at the pictures and write an appropriate conversation for booking a room. The they can listen to the audio and compare their answers.
This is an English language exercise introducing and exploring the language and vocabulary of hotels. Students try to match the vocabulary with the appropriate pictures.
The picture sheet can be used in various ways. The teacher can randomly dictate the words from the second page, using sentences to give context and the students label the pictures with the appropriate vocabulary. Or the vocabulary can be scrambled on the board or on a sheet (see PDF page 3).
This is an English language exercise introducing and exploring short hotel conversational exchanges, usually involving guests asking for information. Students try to complete the dialogues with their own ideas.
This is an ESL speaking and writing lesson for practicing basic language for hotel telephone reservations. The students fill in the boxes with the appropriate conversational language
This is an English language exercise introducing and exploring the language and vocabulary of staying in hotels. Students try to match the vocabulary with the appropriate pictures. This can be followed up by a speaking activity in which students have to explain what is happening in each of the pictures.
Airport and Air Travel Language and Speaking Skills Exercises and Worksheets
26th November 2023
1 Elements of flying and flight service listening/speaking/ vocabulary worksheet
This is an English language listening, speaking and vocabulary exercise introducing and exploring the language and vocabulary of flying and flight service.
Subscribe to get full access to complete (not just extracts) lessons with picture/vocabulary exercises and answers. Many lessons include and audio and video. There are no ads in the newsletter and you will receive high quality, and up-to-date teaching resources regularly. And, if you subscribe, you will get access to ideas for creating artificial intelligence prompts , that will enable you to create English language teaching materials quickly! In addition, you will get access to the complete sets of exercises, with a wider variety of exercises and activities. Also, if you take out a paid subscription, you can download large collections of PDF, audio and video materials in zip files.
2 Traveling by air problems vocabulary and speaking worksheet
“Traveling by air problems” introduces and explores the language and vocabulary of travel problems and complaints. Students try to match the vocabulary with the appropriate pictures. This can be followed up by a peaking activity in which students have to explain what is happening in each of the pictures.
Flight attendants have to to respond to many requests and complaints. This is a listening comprehension exercise focusing on passenger – flight attendant conversational exchanges.
5 Asking for information: airport dialogues worksheet (with possible answers)
This is an English language exercise introducing and exploring airport language and vocabulary. Students try to complete the dialogues with their own ideas.
7 “At the Airport” vocabulary (with answers) worksheet
This is a basic and elementary English language exercise introducing and exploring the language and vocabulary of airports. Students try to match the vocabulary with the appropriate pictures.
This is a fun way to introduce the language and vocabulary for talking about airport and travel to English language learners. Pictures help to stimulate students’ minds and engage their interest quickly. This English language exercise introduces essential airport vocabulary. The teacher can dictate the words from Page 2 of the PDF in random order or give the students Page 3 and tell them to try to match the vocabulary for the ingredients to the pictures.
This is an elementary ESL elementary speaking test. it includes general and relatable questions to make it easy for English language learners to express themselves.
Click on the image or the link to download the printable PDF file.
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Elementary Speaking Test 2
This is another elementary ESL elementary speaking test. It includes more general and relatable questions to make it easy for English language learners to express themselves.
Jobs and Careers Vocabulary, Listening and Speaking Exercises
31st July 2024
This is a selection of resources designed to assist teachers help English language learners improve fluency and self-expression for job interviews.
Online Job Interview preparation
These exercises are quite useful for students preparing for job interviews in the 2020s, particularly given the increased prevalence of online and remote interviews. They provide an overview of the unique aspects of online job interviews, which have become increasingly common in the 2020s. They help students adapt their interview skills to the digital age, preparing them for the realities of the modern job search process.
Brainstorming Employer Requirements helps students identify and align their skills with industry needs in the modern job market, emphasizing flexibility and digital competencies.
Exercise 1:Which word is different?: Students identify the word that doesn’t belong in a group, enhancing their critical thinking and understanding of job-related vocabulary.
Exercise 2:Positive vs Negative Qualities for Job Applicants: Students categorize terms as positive, negative, or both, which helps them understand attributes valued by employers and those that may be detrimental.
A vocabulary and critical thinking exercise for discussing careers. Students use the words at the bottom of the page to complete the sentences and then agree/disagree with the statements and give reasons for their choices.
Subscribe to get full access to complete (not just extracts) lessons with picture/vocabulary exercises and answers from eslflow.com. Many lessons include and audio and video. There are no ads in the newsletter and you will receive high quality, and up-to-date teaching resources regularly. And, if you subscribe, you will get access to ideas for creating artificial intelligence prompts , that will enable you to create English language teaching materials quickly! In addition, you will get access to the complete sets of exercises, with a wider variety of exercises and activities. Also, if you take out a paid subscription, you can download large collections of PDF, audio and video materials in zip files.
Elements of Employment -vocabulary & language (with answers)
This is an English language exercise introducing and exploring the language and vocabulary of careers and employment. Students try to match the vocabulary with the appropriate pictures.
This is a speaking and writing lesson for practicing job interviews. I’ve been using this exercise for years. I works smoothly and seamlessly as a pair work exercise in any size class. Each student chooses a a partner and they role play a job interview. One student is the company interviewer and the other student is the applicant. Then they switch roles. The interviewer can take notes. Finally, they write a short report from their interviews notes.
This is a listening/speaking telephone dialogue activity. A job candidate telephones a company manager and asks about he requirements for a job position. It includes language and vocabulary commonly used during the job application process. Students listen and try to complete the conversation.
Job Interview Scenarios listening/speaking (with audio and answers)
This is a listening/speaking lesson for practicing job interviews. Students try to complete the job interview speech bubbles with their own ideas and then listen to the audio and compare answers.
This is an English language exploring further the language and vocabulary of job interviews. Students try to match the vocabulary with the appropriate pictures. Then they write sentences using the expressions.
This is a jobs skills interview lesson involving a brainstorm exercise and interview creation and role play activities to help graduating English language students prepare and role play the process of applying for a job. Students brainstorm vocabulary and write their own questions before doing an interview.
This is a discussion lesson for talking about career paths. Students can interview classmates and try to decide what kind of career might meet their needs.
1 Past tense endings: “ed”pronunciation exercises worksheet (with audio and answers)
Teaching and reminding students about past tense endings is a never ending battle for an English language teacher. If you teach in countries like Thailand, it is like a boomerang, a problem that always comes back with many students. So this is an exercise to help students understand, practice or review the past tense endings and the different kinds of pronunciation for the “ed” endings of verbs with different spellings. Students sort the verbs into the appropriate column. Students then write some sentences which they can be asked to say out loud. Listen to the audio to practice and check pronunciation.
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3 Final “s” sound endings pronunciation worksheet (with audio and answers)
This is an ESL exercise to help students understand the pronunciation of the final “s”. Students add the “s” endings and sort the words into the appropriate columns. Students then write some sentences which they can be asked to say out loud.
This is an ESL exercise to help students understand the pronunciation of the “th” sound. Students sort the words into the appropriate voiced and voiceless columns.
Essential Business English Vocabulary Exercises and Worksheets
1st August 2024
The goal of this page is to help non-native English speakers improve their vocabulary skills and fluency in the language of business. With a variety of audio and video files, these activities provide an engaging experience to help enhance speaking and listening abilities.
Digital Business Skills
Theses exercises include brainstorming, matching activities and sentence completion tasks that help learners understand and apply various digital business concepts. Digital business skills have become increasingly crucial for job seekers in the 2020s. As businesses across all sectors continue to digitize their operations, employees who possess a strong grasp of digital technologies and strategies are in high demand. These skills not only make candidates more competitive in the job market but also enable them to contribute more effectively to their organizations’ digital transformation efforts.
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Idioms for Running a Business
Understanding idioms is crucial for business English learners. The exercises provided, along with listening practice and video content, offer a comprehensive approach to learning these idioms. This multi-modal learning strategy helps reinforce understanding, improve retention, and provide context for proper usage.
Learning contemporary business vocabulary, as highlighted in the PDF, is crucial in today’s rapidly evolving digital culture for several reasons:
Effective communication: Terms like “pivot” enable professionals to quickly convey the idea of changing strategy in response to market shifts. For example, a startup might say, “We need to pivot our business model to focus more on e-commerce.”
Adaptability: Understanding phrases like “headwinds and tailwinds” helps professionals discuss and adapt to rapidly changing market conditions. A manager might explain, “We’re facing headwinds due to supply chain disruptions, but the increased demand for remote work solutions is a significant tailwind for our software division.”
Digital transformation: Vocabulary such as “drill down” reflects the increasing focus on data analysis in digital-first businesses. An analyst might suggest, “Let’s drill down into the user engagement metrics to understand why our app retention rates are declining.”
Remote work culture: Phrases like “touch base” have become essential in managing remote teams and maintaining communication in virtual workplaces. A team leader might say, “Let’s touch base via video call next week to discuss project progress.”
By mastering this contemporary vocabulary, professionals can navigate the digital transition more effectively, collaborate better in modern work environments, and stay relevant in an ever-changing business landscape.
Elements of office work includes vocabulary and common expressions with vocabulary-picture matching and relatable questions for business English students.
Common Business English phrases/expressions 1 (with answers and audio)
This is an ESL listening/speaking exercise for practicing common business English expressions by matching expressions and phrases to pictures and writing sentences. First, the students match the expressions to the pictures. Then they can listen and try to write sentences using the expressions. Finally, they can ask/answer the questions.
Business collocations worksheet (with audio and answers)
This is a business English ESL exercise introducing and exploring business collocations. Students begin by writing the words and phrases in the appropriate columns. Then they write sentences using the collocations. Then they can listen to the audio and check if they have all the collocations.
A lesson exploring language and expressions that describe workplace activities. It includes a short speaking activity that gives students the opportunity to use the language to express their own ideas.
Logistics (and shipping) vocabulary worksheet (with audio and answers)
This business English ESL vocabulary and listening exercise aims to help students understand logistics and shipping vocabulary. Students match the vocabulary to the pictures and then listening to the audio and write short sentences at the bottom of the page.
Common Business English phrases/expressions 2 (with audio and answers)
This is another elementary ESL exercise for practicing common business English expressions by matching expressions and phrases to pictures and writing sentences.
Elements of Business English vocabulary (with answers)
This is an ESL exercise for introducing or reviewing common business English expressions by matching expressions and phrases to pictures. Students use their language and critical thinking skills to match the common business English expressions and phrases to the pictures. As a follow-up the teacher might ask the students to create full sentences describing the activities taking place in the pictures.
Expanding business English vocabulary 1 (with answers)
Expanding business English vocabulary is an intermediate worksheet with vocabulary-picture matching and questions aimed at improving students’ language skills with enjoyable and relatable tasks. It is a bit more advanced and challenging than the exercises above.
Expanding business English vocabulary 2 (with answers)
Another intermediate worksheet with vocabulary-picture matching and questions aimed at testing students’ language skills with enjoyable and relatable tasks. It is a bit more advanced and challenging than the exercises above.
13 Personality Adjectives/Vocabulary and Listening/Speaking Activities
27th December 2023
A wide range of teaching activities are useful for teaching the vocabulary of personality including: vocabulary-picture matching, personality surveys, word sorting exercises and role plays.
1 Describing a businessman (with answers)
This is an ESL exercise for practicing the use of adjectives that might be useful for describing a businessman’s personality and behavour. Students match the adjectives to the pictures and if possible, try to make a sentence explaining why the adjective matches the picture.
Subscribe to get full access to complete (not just extracts) lessons with picture/vocabulary exercises and answers. Many lessons include and audio and video. There are no ads in the newsletter and you will receive high quality, and up-to-date teaching resources regularly. And, if you subscribe, you will get access to ideas for creating artificial intelligence prompts , that will enable you to create English language teaching materials quickly! In addition, you will get access to the complete sets of exercises, with a wider variety of exercises and activities. Also, if you take out a paid subscription, you can download large collections of PDF, audio and video materials in zip files.
2 Personality adjective vocabulary for friends listening and speaking (with audio and answers)
This is a listening/speaking exercise for personality vocabulary for describing friends and colleagues. Students listen to the audio and match the appropriate vocabulary to the pictures. The audio is a picture/conversation matching exercise. The video is a simpler vocabulary/matching exercise.
Writing a conversation exercises work really well for some topics and personality is one of the best. This works best with lower level students of course, but with advanced students you have to encourage them to build on their ideas.
This is a listening/speaking exercise for English language learners to talk about personality and first impressions. This exercises focuses on a woman. Students look at the pictures and try to create a story about how they got to know this man.
Nearly all the words used to talk about personality are adjectives. This makes it quite easy to teach. The only problems I have with elementary personality vocabulary are the words “fun” and “funny”. My students often use “funny” when they should be using “fun”. And then there is the problem of “fun” often being used as a noun. But other than that….teaching the language of personality is …a lot of fun!
6 More advanced personality vocabulary and speaking
The range of personality vocabulary becomes almost infinite the more you look into it. Here is a selection of more advanced vocabulary which can also serve as a pronunciation exercise for better students. Many students have problems with words such as “enthusiastic” and “conscientious”. And other words that are tricky for some students include “weird” and “suspicious”.
When you look at the grammar of personality, it is quite interesting that most of the words are adjectives. But it is worth helping students get to know the noun forms of these adjectives too.
This is an ESL speaking lesson for talking about personality. Students interview each other using the questions on the handout. They also ask for examples of each personality trait. Then they choose a job for the interviewee based on the answers they receive.
9 Personality adjectives dictation and other exercises
This is my favorite all-purpose and sustainable (ie. it never gets old and can be repeated endlessly – you just need new vocabulary and new pictures) teaching exercise . It’s a listening exercise, a vocabulary exercise and it’s suited to every size of class. It can be used to introduce vocabulary. It can be used to review vocabulary.
In this vocabulary exercise students have to decide whether the personality adjectives are positive, negative or if they are sometimes positive and sometimes negative depending on the situation.
11 Personality vocabulary survey and speaking lesson
This is an ESL speaking and writing lesson for talking about personality. First, each student chooses one adjective. Then they write five survey questions that adjective. There are some examples of questions at the top of the first page of the PDF. When they have written five questions, they can walk around the class asking classmates their questions and noting down their answers on the worksheet. Finally, they write a short report from their survey question answers. This is a fun communicative exercise that allows students to mix freely.
12 Essential Paragraph and Essay Writing Skills Exercises and Worksheets
Elementary paragraph and essay writing skills include brainstorming and outlining, as well as the ability to write attention getters, topic and support sentences.
1 Elementary academic paragraph writing lesson
This is a bare bones elementary paragraph writing lesson for English language learners that aims to help them understand paragraph types and the components of a paragraph. It is particularly aimed at students who have vocabulary skills but almost no writing skills.
This is a brainstorming and academic essay planning worksheet for students writing essays. The best way to get ideas for a paragraph or essay is to brainstorm with the aid of a graphic organizer. Students can freely associate ideas to a topic. This allows them to be more creative and explore any path their minds might take.
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3 Outlining a basic paragraph
This is a paragraph outline worksheet to help students learn how to write a basic paragraph.
5 Writing main idea sentences for essays or paragraphs (with possible answers)
In this worksheet students practice writing main idea sentences by looking at the pictures, and writing an appropriate main idea sentence. They should try to express themselves freely.
Attention getters are essential at the beginning of a paragraph or an essay when you want to attract the reader’s attention. There are many kinds of attention getters but a few of the most common are anecdotes, quotation, provocative questions and surprising facts or statistics. Students can practice attention getters by looking at the pictures and trying to write an attention getter for each one.
The way to teach adjectives is to have a variety of exercises. These can include:
Positive/negative adjective sorting
Picture matching: matching adjectives to emotions or situations
Personality surveys
Audio listening/speaking exercises help give a better feel of the context
August 28th 2024
Brainstorming Basic Adjectives for Conversation
Matching everyday items and situations with basic adjectives helps students expand their descriptive vocabulary and grasp contextual meanings in English. The exercise presents common experiences for categorization using words like “exciting,” “challenging,” and “dangerous.”
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Basic Adjectives for Conversation
Audio and picture/vocabulary matching makes this exercise multi-sensory, engaging both auditory and visual learning pathways. Students then complete sentences with personal ideas, applying these adjectives to their own experiences.
Common adjectives for describing people (with audio and answers)
Students try to match the vocabulary to the pictures. Then they listen to the audio and match the items to the pictures and check that they matched the correct adjectives to the pictures.
This is an ESL exercise to help familiarize students with basic adjectives. Students match the adjectives to the pictures and write short sentences. This worksheet helps introduce, reinforce or review students’ knowledge of adjectives. And it helps improve their skills.
This is an ESL exercise to help familiarize students with basic adjectives for describing people. Students match the adjectives to the pictures and write short sentences. Pictures engage the attention of students and they also encourage students to use critical thinking skills.
This is an ESL speaking and writing lesson for learning adjectives. Each student chooses an adjective and writes five survey questions using his/her adjective. They then walk around the class asking their questions and noting down their answers. Finally, they write a short report from their survey question answers. This is a fun communicative exercise that allows students to mix freely.
This is a fun, creative and communicative ESL speaking activity for adjectives. Each student gets one or more slips of paper, chooses an adjective, draws some kind of picture or cartoon about an adjective (of their choice or assigned by the teacher) and then writes a multiple choice question about the picture. They can write the correct answer on the back of the slip of paper. When all the students are finished the students can walk around quizzing other students or the slips of paper can be handed around.
This is an ESL exercise for learning and using common, everyday adjectives . Students match the the adjectives to the pictures is an enjoyable and fun way to learn adjectives. . First, the students match the words to the pictures. Then they try to short conversations using the words.
This is an ESL exercise for practicing the use of adjectives that might be useful in business English. Students match the adjectives to the pictures and if possible, try to make a sentence explaining why the adjective matches the picture.
